Operating Responsibly

Disneyʼs commitment to operating responsibly reflects our long-standing commitment to earning and honoring the trust of our customers, shareholders, employees, and business partners.

Our Commitment to Operating Responsibly

At Disney, we are committed to operating responsibly and with integrity in our businesses.

Supply Chain

An important piece of our corporate responsibility efforts is operating a global supply chain that fosters safe, inclusive, and respectful workplaces. Disney has set labor standards for the tens of thousands of facilities that make Disney-branded products, whether we procure products from them directly or license our intellectual property to independent businesses that use their own supply chains and distribution networks.

Learn more about our Supply Chain

Human Rights

We are committed to respecting the human rights of our employees, our guests and customers, our communities, and our business partners.

Learn more about our commitment to human rights

Corporate Governance

  • Board

    Our Board of Directors is currently comprised of 12 Directors whose skillsets, relevant experience, and professional backgrounds represent a range of perspectives and characteristics that are particularly relevant to Disneyʼs business and strategic objectives. Ten of those 12 Directors are independent, and all members of the Audit, Compensation, and Governance and Nominating Committees are independent.†

    Pursuant to the Board’s application of NYSE independence rules.

    More information on our Board can be found on our Corporate Leadership page. For more on our corporate governance practices, visit our Proxy Statement.

  • Ethics

    Disney conducts business in accordance with high standards of business ethics and complies with applicable laws, rules, and regulations. Our Standards of Business Conduct: True North apply to our employees and include resources and tools that help promote ethical conduct and compliance with the law. Our Board of Directors is also held accountable to these principles, as well as our Code of Business Conduct and Ethics for Directors. We regularly engage our leaders and employees on these standards through training and other communications. Employees can confidentially report ethical concerns to our internal alert hotline, The Guideline.

  • Risk Oversight

    Our Board of Directors, as a whole or through its committees, is responsible for assessing the major risk factors relating to the company and its performance and for reviewing measures to address and mitigate such risks.

    Learn more in our Proxy Statement and Annual Report.

  • Tax Strategy

    Our global tax strategy supports our commitment to high standards of corporate governance, transparency, and accountability in the execution of our global business. Our tax strategy and its underlying principles apply to our controlled subsidiaries of The Walt Disney Company and guide the decisions we make relating to corporate tax matters.

    Read our Global Tax Strategy statement.

Content, Products & Experiences

  • Responsible Advertising & Marketing

    Our policy is to present advertising that is truthful, accurate, tasteful, and age appropriate for the audience. We promote compliance with applicable laws, regulations, and industry standards and uphold our own corporate quality and brand guidelines. Our guidelines and policies are designed to promote digital and physical safety for children andhelp parents and caregivers decide on the appropriate experiences for their families.

    We promote healthier food and beverage choices for children through our Nutrition Guidelines. These guidelines apply when our intellectual property, including a beloved character, is
    associated with food and beverage products, and are intended to encourage more nutritious choices for kids and families. The guidelines apply to Studio promotions and character licensing, third-party advertising on our kidsʼ networks, the placement of food and beverage advertising on Disney+, and kidsʼ meals in our parks. Ongoing review of these global guidelines help us align with current
    dietary recommendations and consider evolving social and scientific perspectives on childrenʼs development and needs.

  • Healthy Living

    Disney has a long-standing commitment to kids and families by making healthy living simple and fun. Our Nutrition Guideline Policy guides our promotion of healthier foods and beverages to kids and families.

    Nutrition Guideline Policy Summary:

    Promotions and Sponsorships: All Disney-controlled, kid-oriented promotions and sponsorships will comply with Nutrition Guideline Criteria.

    Advertising: All food and beverage advertising on kid-focused media platforms will be with foods that comply with Nutrition Guideline Criteria. On Disney+, all food advertising delivered to viewer profiles associated with kids and/or within G rated content and below will be with foods that comply with Nutrition Guideline Criteria.

    Licensing: 85% of global licensed food/nutrition portfolio will be foods that meet Nutrition criteria, no more than 15% will be treats, and no marketing of treats  to kids is permitted.

    Parks and Resorts: 100% of kids meals default to a healthier drink and side (in our U.S. parks and resorts, Disneyland Paris, Shanghai Disney Resort, and Hong Kong Disneyland) and 50% of kids’ meals feature Disney Check (in our U.S. parks and resorts and Disneyland Paris).

    Consumer Engagement: Content and tools to inspire kids and families to eat right, get active, and be their best.

    Read more about Healthy Living

  • Responsible Gaming

    ESPN is committed to promoting fan safety in the sports betting space. ESPN continues to create and adapt responsible gaming programming and policies, including:

    • An employee betting policy that includes rules to support ESPNʼs standards of journalistic integrity when covering sports betting
    • An ESPN committee on responsible gaming, composed of a cross-section of executives and key stakeholders across the business
    • Implementation of responsible marketing policies and guidelines designed to promote fan safety
    • Working with industry experts to share best practices and regularly review responsible gaming programming
    • Responsible gaming public service announcements (PSAs), such as The Smart Play, directing fans to resources on responsible sports betting and promoting conversations about responsible gaming practices
  • Journalistic Integrity

    Our news operations and content are guided by our dedication to high-quality journalism and editorial integrity. This means a commitment to fairness, compelling storytelling, and accuracy across ABC News and ESPN.

  • Guest Safety

    Safety is a top priority for Disney, including at our theme parks and resorts and cruise line. Our Safety team is composed of experts from a broad range of disciplines, including medicine, engineering, quality assurance, maintenance, attraction operations, facilities, ergonomics, industrial hygiene, occupational safety, security, and food safety. We conduct inspections at our properties to monitor compliance with internal standards and regulations. We regularly provide guest safety training and information to our cast and crew members through formal instruction, on-the-job training, and ongoing communications. We also conduct guest safety culture conversations throughout the year with salaried leaders at our theme parks to share stories, practices, and learnings designed to engage our teams.

    Safety in Our Communities
    Disney’s Wild About Safety global educational program aims to improve familiesʼ awareness of safety, health, and environmental issues in our parks, resorts, and cruise line and in our communities through storytelling. Timon and Pumbaa, from the animated film The Lion King, are on a mission to share important safety and health messages through illustrations on tip cards, activity books, a dedicated resort television channel, and other materials worldwide. These important safety and health messages help inform guests about how to safely enjoy themselves at our parks, resorts, and cruise line and in the communities in which we operate.

    Learn more about safety at our parks and resorts and cruise line: Walt Disney World® Resort; Disneyland® Resort; Disneyland Paris; Hong Kong Disneyland Resort; Shanghai Disney Resort; Tokyo Disney Resort; Disney Cruise Line

    Learn about our approach to product safety on our Supply Chain page.

  • Smoking in Movies

    Our Smoking in Movies policy describes how The Walt Disney Company actively limits the depiction of smoking in movies marketed to youth.

Digital Responsibility and

  • Information Security

    Information security, inclusive of cybersecurity and aligned with the companyʼs global security efforts, is an important aspect of operations as it protects Disneyʼs systems, data, networks, services, and applications from digital threats. The companyʼs information security management system is designed to safeguard Disneyʼs global digital environment as our businesses expand. Our information security program is guided by the National Institute of Standards and Technology Cybersecurity Framework and other applicable globally recognized information security frameworks and their core principles.

  • Privacy

    Disney implements a global privacy program based on the principles of privacy by design, accountability, transparency, and giving individuals meaningful controls over their personal information. We regularly assess and update our program to take into account applicable requirements of new privacy laws and regulations around the world, and to keep up with rapid advancements in technology and new business initiatives. We have incorporated privacy topics into our Standards of Business Conduct and also regularly conduct specialized training for relevant groups that handle the personal information of customers, employees, contractors, and/or third parties.

    Visit our Privacy Center

  • Digital Wellness

    Our digital wellness policies and practices are designed to support the well-being of children and youth online. We believe the digital world should be a safe and positive space for kids and families to engage, learn, explore, and express themselves. We strive to create high-quality, respectful content and experiences designed for audiences of all ages, including families.

    We distribute content across multiple channels, including our own digital offerings. Our internal policies and practices promote safety within our digital experiences, providing parents and caregivers with controls and guidance to help them choose content and experiences that are right for their families. To learn more about parental controls and digital wellness features, visit the Help Centers of Disney+ and Hulu.

    Through our Digital Wellness Grant Program, we invest in organizations that promote digital citizenship and the safe, responsible use of technology. We provide funding to nonprofits and  intergovernmental organizations working to educate children, parents, caregivers, and educators around the world.

    We also participate in industry coalitions to promote user awareness of online safety. We are a long-time sponsor of fragFINN, collaborate with ChildNet on Safer Internet Day in the UK, serve on the Board of the Family Online Safety Institute, and more.

    For more information on our approach to digital wellness, visit our Privacy Center

  • Artificial Intelligence

    Disney has a rich history at the intersection of creativity and innovation—blending storytelling and technology to bring imagination to life and connect people to iconic characters, stories, and brands. We embrace the promise of Artificial Intelligence (AI) as a tool to benefit our employees, customers, guests, and creators. We are committed to using AI in a responsible, human-centered, and ethical manner that recognizes the value of human creativity, respects intellectual property, and considers our audiences expectations. We have established an AI governance process that operates pursuant to a principles-based framework. It is designed to identify business, information integrity, human rights, privacy, legal, and other risks associated with a proposed use, as well as measures which can be employed to satisfactorily mitigate them. The governance model includes appropriate updates to executive management and the Board.

ESG Reporting Center

Providing details on our policies and approaches to important subjects demonstrates our commitment to operating responsibly. Visit our Document Center to learn more.

Explore the ESG Reporting Center